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There is a vast array of private medical insurance schemes in existence. Inevitably, people working in the Insurance Profession are brought into day to day contact with medical terminology. It is necessary that they should have an understanding and working knowledge of medical terms, phrases and abbreviations used. For example, staff in a variety of roles come into contact with medical terminology on many policies including, medical insurance, payment protection, critical illness, accident liability and life etc. Claims Handlers are required to deal with medical reports and letters from a variety of medical specialists. They are also required to understand the nature and purpose of the various treatments for which the claims are made. Supporting the Claims Handlers are the team leaders and managers, who are expected to be a point of referral for the more complicated or less frequent terms. Incorrect advice or unfamiliar terminology poses a serious commercial risk and the potential to lessen customer satisfaction. As with all MedicoLogic training, clients have the freedom to choose the content of any course to match their needs. (click here to view a sample course) The provision of specialist targeted "in house" training creates a confidential atmosphere, allowing delegates the freedom to discuss problems of a sensitive or commercial nature, that they may not feel comfortable raising outside the confines of the business. |
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MedicoLogic Ltd, 104 Ilkley Road, Burley-in-Wharfedale, Ilkley, West Yorkshire, LS29 7HH |