Sample Insurance Course

Medical Terminology for Insurance Claims

There is a vast array of private medical insurance schemes in existence. Inevitably, people working in the insurance profession are brought into day to day contact with medical terminology and they need to have an understanding and working knowledge of medical terms, phrases and abbreviations used, and particularly the implications for insurance claims.

For example, staff in a variety of roles come into contact with medical terminology on many policies including, medical insurance, payment protection, critical illness, accident liability and life insurance.

• Claims Handlers are required to deal with medical reports and letters from a variety of medical specialists. They are also required to understand the nature and purpose of the various treatments for which the claims are made.

• Supporting the Claims Handlers are the team leaders and managers, who are expected to be a point of referral for the more complicated or less frequent terms.

Incorrect advice or unfamiliar terminology poses a serious commercial risk when it comes to approving medical reports or evidence, but also lack of understanding can often frustrate customers who may appear to know more about their condition than the insurance professional

As with all MedicoLogic training, clients have the freedom to choose the content of any course to match their needs. (click here to view a sample course)

The provision of specialist targeted "in house" training  creates a confidential atmosphere, allowing delegates the freedom to discuss problems of a sensitive or commercial nature, that they may not feel comfortable raising outside the confines of the business.

MedicoLogic Ltd – medical terminology training courses for non medical professionals throughout the UK